List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
record and implement instructions from at least three different clients in relation to a required financial investment
provide after sale services in relation to at least one of the above clients.
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
financial services industry and legislative requirements and codes of practice relating to recording and implementing client instructions regarding financial investments
organisational policies and procedures relating to recording and implementing client instructions, including:
providing additional after sales service
confidentiality requirements
best practice principles
financial product services offered by the organisation, and their terms and conditions
sales and marketing techniques relevant to provision of after sales service
fraud detection and prevention procedures and practices relating to implementing client instructions
business rules of financial associations relevant to clients
relevance of the following to implementing client financial investment instructions:
key characteristics of local and international financial markets and investments
current economic climate and outlook of the financial services industry
influence of tax factors on financial services clients.
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
organisational equipment, technology, software and consumables
financial services product information
client information system and data.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.